Last Updated: [Insert Date]

Welcome to Furni Sales Store! These Terms and Conditions outline the rules and regulations for using our website at durablefurnisales.com and purchasing our products.

By accessing this website and placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.

1. Our Customers

Furni Sales Store caters to discerning customers who appreciate:

  • Contemporary and functional furniture for modern living spaces
  • High-quality materials and craftsmanship in accent pieces
  • Convenient online shopping with worldwide delivery options
  • Transparent policies and excellent customer service

2. Website Use

2.1 Eligibility

You must be at least 18 years old and have legal capacity to enter into contracts to use our services.

2.2 Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.3 Prohibited Activities

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of the website
  • Use any automated means to access the website without our permission

3. Products and Services

3.1 Product Descriptions

We offer a curated selection of furniture including:

  • Accent Chairs
  • Coffee Tables
  • Console Tables
  • End + Side Tables
  • Ottomans + Stools
  • Sofas

We make every effort to display product colors and features as accurately as possible, but please note that actual colors may vary slightly due to monitor settings.

3.2 Availability

All products are subject to availability. We may limit quantities and reserve the right to discontinue products without notice.

3.3 Custom Orders

Custom or special order items cannot be returned unless defective.

4. Orders and Payments

4.1 Order Process

Your order represents an offer to purchase which we accept by sending you an order confirmation email. We process all orders within 1-2 business days after payment confirmation.

4.2 Pricing

All prices are in US Dollars (USD) and exclude applicable taxes and shipping fees unless otherwise stated.

4.3 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.4 Sales Tax

Applicable sales tax will be added to your order total where required by law.

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Carrier: DHL or FedEx. Delivery time: 10-15 business days after shipment
  • Free Shipping: Available for orders over $50. Carrier: EMS. Delivery time: 15-25 business days after shipment

5.2 Delivery Areas

We ship worldwide except to certain Asian countries and remote areas. International customers may be responsible for customs duties and taxes.

5.3 Delivery Issues

If your item arrives damaged, you must contact us within 48 hours of delivery with photos of the damage and packaging. We’ll arrange a replacement or refund at no additional cost.

Note: Delivery times are estimates and not guaranteed. Factors such as customs processing, weather, or carrier delays may affect delivery times.

6. Returns and Refunds

6.1 Return Policy

You may return or exchange your item within 15 days of delivery if you’re not completely satisfied.

6.2 Return Process

  1. Email our customer service at [email protected] with your return request
  2. Receive return authorization and instructions within 1-2 business days
  3. Package and ship your return with the return authorization number visible
  4. Wait for refund or exchange processing after we receive and inspect your return

6.3 Return Conditions

To be eligible for return:

  • Item must be unused and in original packaging with all tags and accessories
  • Return authorization number must be visible on the package

6.4 Non-Returnable Items

For hygiene and quality control, we cannot accept returns for:

  • Ottomans & Stools with fabric upholstery (unless defective)
  • Custom or special order items
  • Items not in original condition or missing packaging

6.5 Refunds

Refunds are processed within 3-5 business days to your original payment method. Original shipping fees are non-refundable.

6.6 International Returns

For customers outside the United States:

  • Return shipping costs are the customer’s responsibility
  • Customs fees are non-refundable
  • Please allow additional processing time

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Furni Sales Store or its content suppliers and protected by international copyright laws.

8. Limitation of Liability

Furni Sales Store shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Indiana, USA.

12. Contact Information

For any questions about these Terms and Conditions, please contact us:

Furni Sales Store
4740 Henery Street, Indianapolis, US 46220
Email: [email protected]
Phone: [Your Customer Service Number]
Hours: Monday-Friday, 9am-5pm EST